Outlook passwords not saving?

by john on June 17, 2007

in Web Development

Are you having problems with Outlook not saving your passwords despite having clicked “remember password” several times. The problem is most likely solved by perfoming the following actions.

Check the permissions on:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Protected Storage System Provider

Then make sure the current user and system have full rights to this key and all keys / values below it.

Try Outlook again. If it still isn’t fixed simply delete everything under “HKEY_CURRENT_USER\SOFTWARE\Microsoft\Protected Storage System Provider”, but not the key itself and try again.

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  • http://xoax.net Jenna

    Thank you much for the subtle difference in directions between your note here and Microsoft’s website. You smartly state that you have to have full permission to delete the subkey under the System Provider. As I couldn’t delete the subkey before, you kindly rung a bell with your info.

    Thanks!

  • John McAulay

    No worries, glad to help.

  • mutu26

    In this situation advise use this tool-pst password removal tool,which recover passwords and as is known it is free,program sorts all possible characters, including multilingual ones and Unicode and composes a password for you,recovered with Microsoft pst password removal tool, will differ from those, that were set previously by account owner, but it will be accepted anywaymhelp a colleague to retrieve forgotten password with password removal for pst,used only once- just to recover your password and remove pst 2003 passwod.

  • Sujeet Dave

    We are currently running Win 2003 enterprise server, with around 15 clients. Of late we have bee having problems with outlook 2003 on some of the clients. It keeps asking for the newtwork password all the time. Could you kindly help. I wanted to go to the regedit, but have to be sure that its a reg problem. And also another problem arose last week. One of the workers was working with AutoCad, and tried to édit it and save, but this is what came up:
    Windows was unable to save all the data for the file x.
    The data has been lost.
    This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. We will try and run a memory test and see if the Ram or cache memories are in order. If some one has an idea, please kindly get in touch. Thanks, Dave

  • frank

    Hey Dave, I’ve flicked John an email about this so he’ll probably get in touch soon.